Refund and
Billing Policy.

• Inpera is offered as a subscription-based SaaS product.
• Subscriptions are billed in advance on a recurring basis (monthly or annually, depending on the selected plan).
• All prices are listed exclusive of taxes unless otherwise stated.
• You are responsible for any applicable taxes required by law.

• If a free trial is offered, it is provided for evaluation purposes only.
• At the end of the trial period, your subscription will automatically convert to a paid plan unless canceled before the trial ends.
• No charges will be refunded for failure to cancel before the trial expiration.

3.1 General Rule

All payments are non-refundable

Once a subscription payment is processed, it cannot be refunded, either partially or fully.

This includes but is not limited to:

• Unused time
• Accidental purchases
• Failure to use the service
• Dissatisfaction after purchase

3.2 Exceptional Cases

Refunds may be considered only in the following limited circumstances:

• Duplicate charges caused by a technical error
• Billing errors directly attributable to Inpera

Refunds are not guaranteed and are granted solely at our discretion.

• You may cancel your subscription at any time from your account dashboard.
• Cancellation will stop future billing cycles.
• Upon cancellation, you will retain access to the Service until the end of the current billing period.
• No refunds are issued for the remaining unused time.

• Upgrades take effect immediately, and any price difference may be charged on a prorated basis.
• Downgrades take effect at the start of the next billing cycle.
• No refunds are issued for downgrades.

• If a payment fails, we may retry the charge automatically.
• If payment is not successfully processed, access to the Service may be suspended or terminated.

We reserve the right to suspend or terminate accounts that violate our:

• Terms of Service
• Acceptable Use Policy

In such cases, no refunds will be issued.

If you believe you were charged incorrectly or have billing-related questions, you may contact us at [email protected] or visit our Contact Us page.

We may update this Refund & Billing Policy from time to time.

We may update this Refund & Billing Policy from time to time.